I’ve been at it again over at the 1000heads blog, with the following posts:
- Insight vs Inference: discussing the difference between the terms when it comes to assessing information generated by monitoring tools;
- Text still beats imagery for actionable engagement: focusing on why text is still a more useful source material if you are planning on learning anything from your audience.
I’m also thrilled to say that I’ll be joining the Orange blogging tour of San Francisco in September, thanks to Yann Gourvennec (Orange) and Glenn Le Santo. Can’t wait. Should be a fabulous experience, exploring new businesses in the Tech Mecca.