Real time search

Clock: Source - Wikimedia Commons

Much has been made of Google’s new Realtime Search facility, and I suspect that it will grow in use as a utility for accessing information on current events.  Until recently, twitter trending terms were used as a zeitgeist of current … Continue reading

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Look and feel of this blog

Quick warning that I will be mucking around with the look and feel of this blog for the next little while.  Keep checking this post for updates on progress. 6pm… still fiddling with bits and pieces, so sorry if images … Continue reading

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Unique views versus active users

Unique views

The fastest area of growth in my business at the moment is in customer engagement and social media performance measurement. Clearly this is indicative of three things: 1. Most companies at least have a social media presence, even if it … Continue reading

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Top 5 Questions about the Australian election

In an eerie replay of the UK election a few months back, I’ve had to change very few of these answers to distinguish the Australian electoral result. 1.  Who won the Australian Election? No single party. Not even on a … Continue reading

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Measurement and why we do it

Measurement

This week I’ve rather been forced to consider measurement.  It’s not that I am against measurement; indeed I am an advocate of measurement as an essential tool for business, to appreciate performance, understand the market and find new opportunities.  But … Continue reading

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Objectives shape social engagements

I had a great conversation with Farhan Rehman today on the issue of how to train business based clients in the art of social media content development. We got to talking about the varied uses of various platforms and the … Continue reading

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Australian Election: Unprecedented uncertainty

Last week an old QUT colleague reminded me that I normally compose a blog post identifying my prediction about major elections and I had not yet done so for the forthcoming Australian election. So this is a response to that … Continue reading

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Participation, motivation and success

Success. Sourced from http://commons.wikimedia.org/wiki/File:Commons-emblem-success.svg

I’m about to embark on a few academic analysis exercises, from investigation of the value of social communication in project delivery, to the assessment of objectives and outcomes for existing projects. It promises to be a rather challenging period, not … Continue reading

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Google Wave: a case study in why interaction design matters

Google Home Page c. 1998 From Wikipedia

When Google launched as a competitor search engine in 1996 there were two stand-out characteristics that separated the engine from its three major competitors, Yahoo, Infoseek/Go.com and AltaVista: 1. Pagerank: a system of ranking search results by inbound links that … Continue reading

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The Myth of Personal Agency

Man meets Robot: From http://commons.wikimedia.org/wiki/File:Enon_robot.jpg

I’ve been fairly quiet on this blog for the past few weeks as I resolve a few issues, but I’ve been fortunate enough to be able to continue to engage with fascinating conversations as well as some productive work for … Continue reading

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