
Much has been made of Google’s new Realtime Search facility, and I suspect that it will grow in use as a utility for accessing information on current events. Until recently, twitter trending terms were used as a zeitgeist of current … Continue reading →
Quick warning that I will be mucking around with the look and feel of this blog for the next little while. Keep checking this post for updates on progress. 6pm… still fiddling with bits and pieces, so sorry if images … Continue reading →

The fastest area of growth in my business at the moment is in customer engagement and social media performance measurement. Clearly this is indicative of three things: 1. Most companies at least have a social media presence, even if it … Continue reading →
In an eerie replay of the UK election a few months back, I’ve had to change very few of these answers to distinguish the Australian electoral result. 1. Who won the Australian Election? No single party. Not even on a … Continue reading →

This week I’ve rather been forced to consider measurement. It’s not that I am against measurement; indeed I am an advocate of measurement as an essential tool for business, to appreciate performance, understand the market and find new opportunities. But … Continue reading →
Last week an old QUT colleague reminded me that I normally compose a blog post identifying my prediction about major elections and I had not yet done so for the forthcoming Australian election. So this is a response to that … Continue reading →

I’m about to embark on a few academic analysis exercises, from investigation of the value of social communication in project delivery, to the assessment of objectives and outcomes for existing projects. It promises to be a rather challenging period, not … Continue reading →

I’ve been fairly quiet on this blog for the past few weeks as I resolve a few issues, but I’ve been fortunate enough to be able to continue to engage with fascinating conversations as well as some productive work for … Continue reading →